{"observation":{"id":"c476bbbb-1bf9-4efe-bdc1-3098a868877c","tool":"draxlr","tool_name":"Draxlr","criterion":"ambiguity-handling","criterion_name":"Ambiguity Handling","criterion_definition":"Does it clarify unclear business terms instead of guessing silently?","criterion_evidence_type":"transformation","criterion_rank_role":"decisive","criterion_rank_role_reason":"A database assistant must clarify unclear business terms instead of guessing, or it will return wrong answers. (3 of 3 judges)","scenario":"best-customers-with-unpaid-order-and-payment-method-follow-ups","scenario_name":"Best customers with unpaid-order and payment-method follow-ups","group_tag":"live-database-plain-english-queries","scenario_description":"A conversational multi-table customer analysis with follow-up questions. It asks for the best customers by both order volume and spend, then drills into unpaid orders for the top 3 and their usual payment methods. Designed to test ranking logic, join-heavy analysis, and follow-up context retention.","modality":"text","input_text":"Who are my best customers — the ones who order the most and spend the most?\n\nFollow-up 1: For the top 3 from that list — do any of them have unpaid orders?\n\nFollow-up 2: What payment methods do these top 3 usually use?","input_artifact_refs":[],"stresses":["ambiguous business term interpretation","multi-table joins","aggregation and ranking","follow-up context retention","scoping to a selected subset","payment behavior analysis"],"verdict":"worked","score":null,"score_total":null,"note":"It resolved the vague phrase best customers as highest order count plus highest total spend instead of asking for a definition.","evidence_state":"verified","source":null,"artifacts":[{"url":"https://cdn.futuresmart.ai/public/aidemos/ab41b8340d0a45188a25417725b1cede.png?v=1","role":"output","alt":null},{"url":"https://cdn.futuresmart.ai/public/aidemos/4383ca581d654389b5be7cfffc4eae4c.mp4?v=1","role":"context","alt":null}],"run_id":"af2abc96-3311-484b-a19d-854a2fdd2bf3","study_title":"Query Live Databases Using Plain English with AI","study_kind":"generation","research_task":"86b9y6c99","tested_at":null,"completeness":"input-and-output","input":{"state":"text","text":"Who are my best customers — the ones who order the most and spend the most?\n\nFollow-up 1: For the top 3 from that list — do any of them have unpaid orders?\n\nFollow-up 2: What payment methods do these top 3 usually use?","files":[],"modality":"text","stresses":["ambiguous business term interpretation","multi-table joins","aggregation and ranking","follow-up context retention","scoping to a selected subset","payment behavior analysis"]},"tool_page_slug":"draxlr","tool_url":"https://aidemos.com/tools/draxlr","permalink":"https://aidemos.com/evidence/c476bbbb-1bf9-4efe-bdc1-3098a868877c","api_url":"https://ai.aidemos.com/v1/observations/c476bbbb-1bf9-4efe-bdc1-3098a868877c"},"peers":[{"id":"104bbb90-a9d0-4ffc-bfae-0e96eac9e7fe","tool":"ai-for-database","tool_name":"AI for Database","verdict":"worked","score":null,"score_total":null,"note":"It resolves the 'order the most AND spend the most' ambiguity by showing both rankings side by side instead of silently collapsing the request into one metric, and it names the customer who tops both lists.","artifact_count":1,"thumbnail":"https://cdn.futuresmart.ai/public/aidemos/9e7ad27c49f04104a3656a73cef8902b.png?v=1","evidence_url":"https://aidemos.com/evidence/104bbb90-a9d0-4ffc-bfae-0e96eac9e7fe"},{"id":"77347868-9e9b-44b4-b10b-bd38b78efb24","tool":"anomaly-ai","tool_name":"Anomaly AI","verdict":"worked","score":null,"score_total":null,"note":"When 'best customers' was ambiguous, it did not guess silently; it exposed a two-axis ranking, stated the cancelled-order and total_amount assumptions, and separately ranked repeat business versus spend.","artifact_count":5,"thumbnail":"https://cdn.futuresmart.ai/public/aidemos/dd400dc0a3b5474299b4e9edac56b2b5.png?v=1","evidence_url":"https://aidemos.com/evidence/77347868-9e9b-44b4-b10b-bd38b78efb24"},{"id":"1e61c241-7f0d-4a12-977f-2e2b437b2f80","tool":"askyourdatabase","tool_name":"AskYourDatabase","verdict":"worked","score":null,"score_total":null,"note":"It handles the ambiguous 'best customers' request by surfacing both order-count and spend rankings instead of silently choosing one metric.","artifact_count":1,"thumbnail":"https://cdn.futuresmart.ai/public/aidemos/ec0ed41fe3dd45b5b13b082d174be6b7.png?v=1","evidence_url":"https://aidemos.com/evidence/1e61c241-7f0d-4a12-977f-2e2b437b2f80"},{"id":"099c140b-33a3-43e3-a1b4-33e60dba5b32","tool":"basedash","tool_name":"Basedash","verdict":"struggled","score":null,"score_total":null,"note":"It did not ask what 'top 3 from that list' meant; instead it silently chose the spend ranking first and then added the order-count check.","artifact_count":3,"thumbnail":"https://cdn.futuresmart.ai/public/aidemos/1d5ee66912954067955529095f49f9ef.png?v=1","evidence_url":"https://aidemos.com/evidence/099c140b-33a3-43e3-a1b4-33e60dba5b32"},{"id":"90d5508d-c64e-4aac-bd0b-4fabb0ceb785","tool":"blazesql","tool_name":"BlazeSQL","verdict":"worked","score":null,"score_total":null,"note":"It clarifies the ambiguous phrase 'best customers' by detecting that cancelled and failed orders could skew the ranking, then rerunning the analysis on paid, non-cancelled orders instead of silently keeping the first pass.","artifact_count":1,"thumbnail":"https://cdn.futuresmart.ai/public/aidemos/060201dc6b174181bc474b4e5563f5d7.png?v=1","evidence_url":"https://aidemos.com/evidence/90d5508d-c64e-4aac-bd0b-4fabb0ceb785"},{"id":"ecf1a8ba-0c5a-4c23-90b9-f6084f0c8b93","tool":"camelai","tool_name":"camelAI","verdict":"worked","score":null,"score_total":null,"note":"It resolved the 'order the most and spend the most' ambiguity by returning separate frequency and spend rankings plus a merged best-overall verdict naming Rahul Sharma as the strongest combination of frequency and value.","artifact_count":2,"thumbnail":"https://cdn.futuresmart.ai/public/aidemos/1c1df761c0854b5da1ff79f846fd34b9.png?v=1","evidence_url":"https://aidemos.com/evidence/ecf1a8ba-0c5a-4c23-90b9-f6084f0c8b93"},{"id":"0c9c2717-901f-4b0f-a114-233eda2981c1","tool":"definite","tool_name":"Definite","verdict":"failed","score":null,"score_total":null,"note":"It did not clarify the ambiguous 'best customers' wording; it silently chose spend-based ranking and ignored the order-frequency part of the question.","artifact_count":1,"thumbnail":"https://cdn.futuresmart.ai/public/aidemos/852010033067408ba7a475364358d97f.png?v=1","evidence_url":"https://aidemos.com/evidence/0c9c2717-901f-4b0f-a114-233eda2981c1"},{"id":"895073b3-49c1-4aad-967e-a214175ae66e","tool":"dot","tool_name":"Dot","verdict":"worked","score":null,"score_total":null,"note":"Faced with 'order the most and spend the most,' it did not silently choose one dimension; it built a combined equal-weight rank and explicitly surfaced the trade-off between all-around value and single-big-order spend.","artifact_count":2,"thumbnail":"https://cdn.futuresmart.ai/public/aidemos/c126c58ac82e4d899b11a7006a73d94d.png?v=1","evidence_url":"https://aidemos.com/evidence/895073b3-49c1-4aad-967e-a214175ae66e"},{"id":"8a630fc2-3d33-4bf5-a7a3-8dd8ce16eea3","tool":"futuresmart-nl2sql-agent","tool_name":"FutureSmart NL2SQL Agent","verdict":"mixed","score":null,"score_total":null,"note":"It states a ranking heuristic in prose, using spend as the primary sort and order count as a secondary sort, but it still leaves the no-status-filter assumption unstated and does not ask the user to clarify the two-dimensional wording.","artifact_count":2,"thumbnail":"https://cdn.futuresmart.ai/public/aidemos/9f6a37e2aa8044c5a801b7b0c1fe9ef9.png?v=1","evidence_url":"https://aidemos.com/evidence/8a630fc2-3d33-4bf5-a7a3-8dd8ce16eea3"},{"id":"471feddc-e3aa-49ae-982a-15b4f964a920","tool":"querio","tool_name":"Querio","verdict":"worked","score":null,"score_total":null,"note":"Resolves the ambiguous phrase 'best customers' by answering with both top-by-orders and top-by-spend views rather than silently choosing one.","artifact_count":3,"thumbnail":"https://cdn.futuresmart.ai/public/aidemos/364651fb80d04b7299109e6465d39e8d.png?v=1","evidence_url":"https://aidemos.com/evidence/471feddc-e3aa-49ae-982a-15b4f964a920"}],"other_criteria":[{"id":"d2139d74-3e9f-4b36-a3f8-519598bf53d9","criterion":"business-insight","criterion_name":"Business Insight","rank_role":"decisive","verdict":"struggled","score":null,"score_total":null,"note":"It produced query descriptions, but no after-the-table narrative that distilled the result into a takeaway like which top customer had unpaid orders.","artifact_count":3,"evidence_url":"https://aidemos.com/evidence/d2139d74-3e9f-4b36-a3f8-519598bf53d9"},{"id":"1c7f2960-e2a9-4aa3-9dee-dc969f6f3371","criterion":"follow-up-context","criterion_name":"Follow-Up Context","rank_role":"context","verdict":"worked","score":null,"score_total":null,"note":"It kept the top 3 from that list context intact across both follow-ups and continued analyzing the same three customers.","artifact_count":3,"evidence_url":"https://aidemos.com/evidence/1c7f2960-e2a9-4aa3-9dee-dc969f6f3371"},{"id":"32f69b4e-ce68-451c-ae6d-098434171c49","criterion":"plain-english-query-handling","criterion_name":"Plain English Query Handling","rank_role":"decisive","verdict":"worked","score":null,"score_total":null,"note":"It accepted the informal best-customers request and both follow-up questions across the three-turn conversation.","artifact_count":5,"evidence_url":"https://aidemos.com/evidence/32f69b4e-ce68-451c-ae6d-098434171c49"},{"id":"492b3c4c-2b5a-42db-80b7-7b8f2464e506","criterion":"result-readability","criterion_name":"Result Readability","rank_role":"decisive","verdict":"struggled","score":null,"score_total":null,"note":"All three best-customer result tables keep customer_id as the lead column, so the output stays UUID-heavy and hard to scan.","artifact_count":3,"evidence_url":"https://aidemos.com/evidence/492b3c4c-2b5a-42db-80b7-7b8f2464e506"},{"id":"4e02ad7d-1469-43d8-a397-ee2961f2a39d","criterion":"sql-generation","criterion_name":"SQL Generation","rank_role":"decisive","verdict":"worked","score":null,"score_total":null,"note":"Across the three turns it generated production-grade SQL, including ranking logic, unpaid-order checks, and payment-method aggregation with CTEs, ROW_NUMBER, COALESCE, and LEFT JOIN.","artifact_count":4,"evidence_url":"https://aidemos.com/evidence/4e02ad7d-1469-43d8-a397-ee2961f2a39d"}],"appears_in":[{"page_type":"ranking","slug":"ai-database-query-tools","title":"Best AI Tools to Query Live Databases Using Plain English","url":"https://aidemos.com/best/ai-database-query-tools","binding":"run"},{"page_type":"ranking","slug":"text-to-sql-tools","title":"Best AI Tools to Query Live Databases Using Plain English","url":"https://aidemos.com/best/text-to-sql-tools","binding":"study"},{"page_type":"use-case","slug":"query-live-databases","title":"Query Live Databases Using Plain English with AI","url":"https://aidemos.com/use-cases/query-live-databases","binding":"study"}],"same_scenario":[{"id":"104bbb90-a9d0-4ffc-bfae-0e96eac9e7fe","tool":"ai-for-database","tool_name":"AI for Database","verdict":"worked","score":null,"score_total":null,"note":"It resolves the 'order the most AND spend the most' ambiguity by showing both rankings side by side instead of silently collapsing the request into one metric, and it names the customer who tops both lists."},{"id":"77347868-9e9b-44b4-b10b-bd38b78efb24","tool":"anomaly-ai","tool_name":"Anomaly AI","verdict":"worked","score":null,"score_total":null,"note":"When 'best customers' was ambiguous, it did not guess silently; it exposed a two-axis ranking, stated the cancelled-order and total_amount assumptions, and separately ranked repeat business versus spend."},{"id":"1e61c241-7f0d-4a12-977f-2e2b437b2f80","tool":"askyourdatabase","tool_name":"AskYourDatabase","verdict":"worked","score":null,"score_total":null,"note":"It handles the ambiguous 'best customers' request by surfacing both order-count and spend rankings instead of silently choosing one metric."},{"id":"099c140b-33a3-43e3-a1b4-33e60dba5b32","tool":"basedash","tool_name":"Basedash","verdict":"struggled","score":null,"score_total":null,"note":"It did not ask what 'top 3 from that list' meant; instead it silently chose the spend ranking first and then added the order-count check."},{"id":"90d5508d-c64e-4aac-bd0b-4fabb0ceb785","tool":"blazesql","tool_name":"BlazeSQL","verdict":"worked","score":null,"score_total":null,"note":"It clarifies the ambiguous phrase 'best customers' by detecting that cancelled and failed orders could skew the ranking, then rerunning the analysis on paid, non-cancelled orders instead of silently keeping the first pass."},{"id":"ecf1a8ba-0c5a-4c23-90b9-f6084f0c8b93","tool":"camelai","tool_name":"camelAI","verdict":"worked","score":null,"score_total":null,"note":"It resolved the 'order the most and spend the most' ambiguity by returning separate frequency and spend rankings plus a merged best-overall verdict naming Rahul Sharma as the strongest combination of frequency and value."},{"id":"0c9c2717-901f-4b0f-a114-233eda2981c1","tool":"definite","tool_name":"Definite","verdict":"failed","score":null,"score_total":null,"note":"It did not clarify the ambiguous 'best customers' wording; it silently chose spend-based ranking and ignored the order-frequency part of the question."},{"id":"895073b3-49c1-4aad-967e-a214175ae66e","tool":"dot","tool_name":"Dot","verdict":"worked","score":null,"score_total":null,"note":"Faced with 'order the most and spend the most,' it did not silently choose one dimension; it built a combined equal-weight rank and explicitly surfaced the trade-off between all-around value and single-big-order spend."},{"id":"8a630fc2-3d33-4bf5-a7a3-8dd8ce16eea3","tool":"futuresmart-nl2sql-agent","tool_name":"FutureSmart NL2SQL Agent","verdict":"mixed","score":null,"score_total":null,"note":"It states a ranking heuristic in prose, using spend as the primary sort and order count as a secondary sort, but it still leaves the no-status-filter assumption unstated and does not ask the user to clarify the two-dimensional wording."},{"id":"471feddc-e3aa-49ae-982a-15b4f964a920","tool":"querio","tool_name":"Querio","verdict":"worked","score":null,"score_total":null,"note":"Resolves the ambiguous phrase 'best customers' by answering with both top-by-orders and top-by-spend views rather than silently choosing one."}]}